Q: Is there an approved way to clean dust from an optical disk?
Q: I have an optical disk that continually spins up and spins down. What can I do?
A: Dust can cause problems when it contaminates an optical disk. For the long term, NeXT is investigating how to reduce the amount of dust that finds its way into the optical disk.
For the present, cleaning a dusty optical disk isn't difficult. You should use a soft lens-cleaning tissue (available at any photo supply store). Hold the gate open on the disk case and look at the shiny side of the optical disk. With the tissue, GENTLY wipe the disk from the center towards the edge. Rotate the disk and repeat the process until you've cleaned off the entire disk.
Next Service Centers have access to both optical disk and optical drive cleaning kits.
